Policy

Returns, Refunds, Exchanges & Cancellations

CANCELLATIONS: If you cancel your order before it ships, a 40% restocking fee will be deducted from the total amount paid if you decide to cancel it for any reason. Credit card processors do not refund the credit card payment processing fees they charge companies like ours when a customer places an order if the customer decides to cancel for any reason. The restocking fee is to cover these fees, time and to compensate for loss of potential sale because we had your merchandise set aside. Please be sure you are ordering the correct product, if you by any chance order something that's not the correct item and your order has not shipped, email us and we will make the changes to your order DO NOT PLACE ANOTHER ORDER WITH THE CORRECT ITEMS.

We do not REFUND for damage of package, if you like to add insurance to your order to cover this please select USPS Priority or Express shipping at checkout and your shipment will be insured for up to $100 USD.

Due to COVID 19 Pandemic ALL SALES ARE FINAL!

(We are firm with our Policy & it applies to ALL CUSTOMERS. 

In Store Policy

All Sales ARE FINAL Sale. 

COLORS will NOT be accepting any Returns or Exchanges during this time until further notice. 

All items are sold New, unworn and unused. We pre inspect all of our items before shipping. In order to keep you and all of customers safe we will enforce this policy. No exceptions. We have updated our product descriptions to further help ease your shopping experience we hope our customers understand the product before purchase. If you have any questions on sizing or fit please call us at (213)706-0847

If you claim to have received a damaged garment or wrong item we are here to help. You have 24hrs after the package is marked delivered to send pictures of damaged items and we can further assist you. Email us at 

xo_colors_ox@yahoo.com or call us (213)706-0847

Any issues concerning your items must be claimed immediately in order to avoid items no longer being available. 

COLORS Boutique 

(213)706-0847